Total Web marketing strategy: You Won't Revisit by Opportunity

 Total Online strategy: You Won’t Revisit by Chance Essay

CONSUMER PATTERNS

CASE STUDY 1-1

Total Marketing Strategy: You Won't Revisit by Possibility

On Feb . 9, 2k, the European Commission accepted a merger between the two biggest France oil corporations, Totalfina and Elf Aquitaine, to become The Total Group. The overall Group started to be the 6th largest essential oil company on the globe.

With more than 135 countries, Total has actions in all aspects from the oil market: exploration, refining and syndication petroleum, and petro-chemical products. The debt consolidation between the two companies was particularly difficult for you can actually retai-l division because a large number of Total and Elf shops, each offering gas/diesel and a ease store, are located within a prevalent trade region.

Consumer motivation and making decisions for convenience products like those provided by the Total Group are very very much based on receiving high utilitarian value.

Customers choose simply two simple thoughts: (1) which place is the nearest? (2) which usually place gets the lowest rates?

Hypermarkets like Carrefour follow a very aggressive price policy and offer gas at particular low prices as a way of tempting customers.

Initially Marketing Strategy of Total

* To reduce the risk of cannibalization, Total close relatively low performing shops within trade areas. In this way, a single store might be still left to provide the same operate areas where two store experienced existed before.

Second Web marketing strategy of Total

2. Total customer research to recognize two major market portions with differing perceptions and sensitivities to convenience retail outlet attributes. 5. Total also developed a loyalty system to incentive its ideal customers by increasing their particular service levels and offered greater item assortment in the " Bonjour” convenience stores.

The Bonjour shops create several issues intended for Total and several potential benefit for customers nevertheless they realized that division of general merchandise can be not a core competency.

They will decided to acquire a French...